Verizon Customer Service Phone Numbers and Contacts.
If you experience problems with your Verizon service, or if you have a question or complaint, you may need to get in touch with the Verizon customer support team.
Verizon operates are variety of customer support phone lines, for a variety of services.
You can contact Verizon Wireless customer service from your mobile handset by calling *611.
Verizon’s main customer service phone number is: 1-800-VERIZON (1-800-837-4966) and customers who call that number will then be re-directed to the right department if necessary.
Another working phone number for Verizon customer support calls is: 1-888-553-1555. When calling this number, press ‘0’ at the prompts and you will be put through to a live customer service representative.
The Verizon Wireless customer phone number is: 1-800-922-0204, This number is used for Wireless inquiries, but expect long wait times of 20 to 30 minutes.
The Verizon Bill Pay phone number is: 1-800-345-6563 (charges apply).
The Verizon FIOS phone number is: 1-888-659-5265. This number is for new customers, or for when moving or renewing a service. For technical support, outages or FIOS Bill Pay, call: 1-800-VERIZON.
Finally, a customer support page is available here. On that page, you can go through the various topics to find the one that most closely matches your reason for getting in touch. The site will then present you with a list of the appropriate methods of contact, including any phone numbers or email addresses you may need.
The Verizon Live Chat service can be activated by visiting the support page, clicking on a service, then clicking on the grey “Chat Now” box that appears at the bottom of the page, next to “Ask the Virtual Assistant” and “Forums”.
Verizon Social Media Contacts.
For minor issues or questions, it is often faster to contact Verizon through their social media channels.
You can find Verizon on Twitter and Facebook, here:
Verizon Wireless Twitter Support
Please share your complaints and opnions on Verizon’s customer service, in the comments section below.
What is with this Verizon phone, my phone was out all most all day yesterday and it is out again. I live in Ashley by myself. I am a senior citizen and if I would have an emergency, I could not call for help.
My iphone is disabled. My phone number is 305 588 8484. My acc.# 824808 xxxx
Phone (Nokia V 2v) will not allow me to make any calls;
it just shuts off and dies for a numerous minutes and the same results.
I’ve restart a couple of times and nothing.
ph# 928 564 xxxx will not allow me to call out, it just shuts off and dies for about 1 or mins or so.
Totally disappointed with Verizon Customer service. Have had this fone since 2010, used it until I got a new fone and gave it to my mother for emergencies. Not used that much- but used at least once a month to prevent the non-use charge of $4. Starting in 2010 started getting bogus inbound calls taking money off my balance. Called several times complaining about this. 9-8-20 spoke with Christy-she was going to restrict the fone from inbound texts and waiver the $4 mo charge of non-use. Had a balance of 8.70. As of 8-1 was emailed that I was de-enrolled. Called Cust.Service agent Jym, he stated I was de-enrolled because of non-use and had NO BALANCE. He could’nt tell me where the balance went. UNACCEPTABLE!!
Once I leave my house my iphone says I have no service. I used to but not anymore—-what’s going on
Hello my name is Diane Serna we have been happy customers till today my husband went to Mexico for a emergency sad to say lost service completely can’t use GPS on phone and stayed lost for a minute and then couldn’t call out no service I tried all day to get someone from Verizon to help no luck I was told someone would call me back it is 11:12pm and still no call back. We are very disappointed with Verizon and their service actually no service customer service is not a priority. This would never happen with ATT not sure why we left them but at this point we will be going back at least they answer their phone. I will be telling all my friends about service at Verizon if you have Verizon and are traveling out of the states make sure you have a phone service that will follow you very upset not sure what will happen tomorrow
please call me re billng, am 90 yrs old and need help. See other message also
my billing shows charges that are a mystery to, and will deduct them this month. Your customer service is awful, am 90 years old, keep asking for PIN # and have no idea what this is. My land line is 772-287-xxxx re mobile # 772-631-xxxx, there seems a disinterest in helping customrs and that will be taken into consideration for the future. Please have billing call me. George G Winialski, CPA, Rhu
ACCT # 91972xxxx
My phone has an echo of my voice on all incoming calls. How can I stop it?
I need to make an appointment for services.At dresser store in north canton.I do not know how do it online. Please help make an appointment after 3Pm
we need a copy of statements from 1/1/2021 to current to:
Jose Gallegos, P.O. Box 265, Hamilton City CA 95951
I am trying to cancel my cell phone it has no contract on it I am being asked four a four numbers do not remember them I have had the service for at least eight years i need help
set up fax setting
My home phone is a wireless phone, My wireless device that I got when I started with Verizon was no longer working and I had to buy a new device for $150. and I am having problems there is no caller ID on my phone and there is way to get my voice mail. I want Have this problem or I need a different device. when I am on the phone sometime the phone stops working. Please advise what to do. I have called customer service and no one seems to be able to fix it. I am very displeased with Verizon. Carolyn Gardner
Worst experience of my life! Between the failed promises of having a replacement phone sent out, the multiple promised call back’s that didn’t happen, the time on hold with customer service and tech reps only to be cut off when they transfer me so I have to call back in and remain on hold another 30 minutes and reexplain the issues it was an absolute nightmare. I probably spent over 6 hours on the phone.
Then to top this off I had a tech coach tell me that I can check my voice messages online but my account wanted to verify me repletely by sending a text message with verification code to my cell phone that was not working.
I have been trying to get in touch with Verizon wireless for almost 2 weeks now can’t get through . My identity has been stolen . Someone was aloud to open an account with Verizon in my name that in itself is theft in my eyes by Verizon for letting someone open it without proper ID. This is the account#0573668682-0xxxx . Call this number and listen to the threating voicemail on it (480)459-xxxx I want this account closed. I have contacted the attorney general lodged a formal complaint . Verizon close the account.
I need battery for my flip top phone.Janice Casey. email teanie xxx yahoo.com.
Good info. I can recommend going straight to the Live Chat help, its faster.